Vinted Shoppers Express Frustration About Size Changes

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.

Digital Channels Response

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.

The platform stated the updated approach better aligns with similar services.

The platform has recommended to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.

Sizing System Updates

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.

Member Experiences

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Required Changes

Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods after backlash from users.

Breanna Wiley
Breanna Wiley

A digital strategist and creative director with over a decade of experience in transforming ideas into impactful visual and marketing solutions.